Q: What happens if I arrive at the OYO property and my room is not available?
A: If your booked room is unavailable upon arrival, you should immediately contact the property manager and OYO customer support. They will try to resolve the issue by providing an alternative room or offering a full refund.
Q: What is OYO and what services do they offer?
A: OYO is a global hospitality chain offering a range of accommodations, including budget hotels, vacation homes, and co-living spaces. They operate through two main models: franchising and leasing existing hotels and standardizing them under the OYO brand.
OYO offers various services, including:
Accommodation booking: Through their website and app, you can book rooms in OYO properties across various locations.
Standardized amenities: Expect standardized amenities like AC, TV, Wi-Fi, and clean rooms across OYO properties.
Affordable pricing: OYO is known for its affordable pricing, making it a popular choice for budget-conscious travelers.
Guest services: They offer 24/7 customer support and address any concerns or issues you may have during your stay.
OYO B Direct: A program for businesses to manage corporate travel with OYO hotels at pre-negotiated rates.
What is a Binance Inviter (Optional)?
During the registration process on Binance, you’re asked if you have an Inviter. An Inviter is someone who referred you to join Binance. If you select ‘YES’ and enter the referral code ASYQFPUG in the provided field, you’ll receive a 20% discount on all fees and exclusive benefits.
The image bellow is the current “Binance Inviter” field:
Q: Is the Refer and Earn program available in all countries?
A: The availability of the Refer and Earn program may vary by country. It is recommended to check the OYO app or website for specific information on program availability in your region.
Q: What are the pet policies at OYO properties?
A: Pet policies vary depending on the individual property. Some OYO hotels allow pets with prior approval and may charge additional fees. However, many properties do not permit pets for hygiene and safety reasons. It is best to confirm the pet policy with the specific property before making a booking.
Q: Can I use the OYO Rupee earned through the Refer and Earn program for any hotel booking?
A: Yes, you can use the OYO Rupee earned through the program as a discount on any OYO hotel booking, up to the maximum usable limit per booking.
Q: What are the most common complaints about OYO?
A: While OYO offers budget-friendly accommodations, some common complaints from guests include:
Discrepancies between room descriptions and actual conditions
Lack of cleanliness and hygiene in some properties
Poor customer service and responsiveness to complaints
Unprofessional behavior of staff
Difficulty in availing advertised amenities
Q: What types of IDs are acceptable for check-in at OYO properties?
A: In India, valid photo IDs like passport, voter ID, driving license, or Aadhaar card are required for check-in. PAN cards are not accepted.
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Q: Can I invite more friends after earning 6,000 OYO Rupee?
A: Yes, you can send an unlimited number of referral invites even after reaching the maximum wallet limit of 6,000 OYO Rupee. Referees will still receive rewards on successful checkouts.
